This AP story details the opening of the help desk for pro se litigants as part of the service provided by the United States District Court for the Northern District of Illinois.
The article begins:
"Mountains of paperwork and confusing legal terms can be intimidating to the thousands of people who forgo a lawyer and represent themselves in court. But a federal court here is staffing a new help desk with an attorney to assist people involved in civil cases, and experts say it is believed to be the first of its kind in the nation.
The attorney offers free advice on how to file motions and interpret documents, and tells people if a lawsuit would be a waste of time."